The Body Shop International Reviews - View customer reviews and business profile of The Body Shop International

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The Body Shop International

Average Review Score: 2,0 out of 5
Based on 1483 reviews.

Customer Reviews

5 Stars

18%

4 Stars

3 Stars

2 Stars

1 Star

65%

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Martin Blackburn

I reached out for help selecting gifts due to a family event, expecting expert advice. The representative seemed disinterested and provided vague suggestions. After a frustrating back-and-forth, I received mismatched items that weren't suitable for my relatives. Their promotions sound enticing, but the customer service aspect needs serious improvement. Disappointed overall.

15-11-2025

Isabella Grant

The discounts seem tempting, but the delivery fees are unreasonable for such a basic online shopping experience. Overall, a disappointing service with hidden costs that overshadow savings.

13-01-2025

Caenepeel Ost

I was disappointed to find the site down during a crucial time. The lack of online access affected my shopping experience significantly. Customer service hours are limited, making it hard to get assistance when needed. Overall, not user-friendly.

08-06-2024

About The Body Shop International

Website

thebodyshop.com

Location

Global

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